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Privacy Policy

Last updated: 12 December 2025

Koedoe ("the App", "we", "our") is an Afrikaans AI assistant designed to help users learn, write, and create. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

1.1 Account Information

  • Email address (for login, password reset, and identifying your account).
  • Basic profile information supplied by you when registering.

1.2 Usage Information

  • Chat messages you send in the app.
  • Interaction data such as features used, timestamps, and user settings.
  • Device information such as model, operating system version, language, and timezone.

1.3 AI Processing Data

To respond to your queries, your messages may be processed by third-party AI services.

We do not use your data to train external AI models.

2. How We Use Your Information

We use your data to:

  • Provide AI-generated responses.
  • Improve the performance and reliability of the App.
  • Store your chat history so you can access it later.
  • Maintain secure account access.
  • Prevent abuse and protect the integrity of the service.

3. Data Storage & Security

  • Your data is stored using secure, industry-standard cloud infrastructure.
  • All data is encrypted in transit (HTTPS/TLS).
  • We do not sell or share your data with advertisers.

4. Chat Storage

Your chats are saved to your Koedoe profile so that you can revisit them anytime.

You may delete chats manually at any time.

5. AI Disclaimer

Koedoe uses artificial intelligence. AI responses may sometimes be incorrect, incomplete, or outdated.

Do not rely on Koedoe for:

  • medical decisions
  • legal or financial advice
  • emergency situations

Use Koedoe as a supportive tool only.

6. Third-Party Services

Koedoe may integrate with external AI providers for processing user input.

These services may temporarily handle your text to generate responses.

They do not retain the data longer than necessary to provide the service.

7. Your Rights

You may:

  • Request a copy of the data we store about you.
  • Request deletion of your account and data.
  • Clarify or correct personal information.

Contact: hallo@koedoe.app

8. Children's Privacy

Koedoe is not intended for children under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy. When we do, the "Last Updated" date will be amended.

Privaatheidsbeleid

Laas opgedateer: 12 Desember 2025

Koedoe ("die App", "ons") is 'n Afrikaanse KI-assistent wat gebruikers help om te leer, skryf en skep. Ons respekteer jou privaatheid en beskerm jou persoonlike inligting. Hierdie beleid verduidelik hoe ons jou data versamel, gebruik en beveilig.

1. Inligting Wat Ons Versamel

1.1 Rekeninginligting

  • Jou e-posadres (vir aanmelding, wagwoordherstel en rekeningidentifikasie).
  • Basiese profielinligting wat jy verskaf wanneer jy registreer.

1.2 Gebruiksinligting

  • Jou kletsgesprekke met Koedoe.
  • Interaksiedata soos funksies wat gebruik word, tydstempels en instellings.
  • Toestelinligting soos model, bedryfstelsel, taal en tydsone.

1.3 KI-Verwerking

Derdeparty KI-dienste kan jou boodskappe verwerk om antwoorde te genereer.

Jou data word nie gebruik om eksterne KI-modelle op te lei nie.

2. Hoe Ons Jou Inligting Gebruik

Ons gebruik jou data om:

  • KI-antwoorde te lewer.
  • Die App se werkverrigting te verbeter.
  • Jou kletsgeskiedenis te berg vir toekomstige gebruik.
  • Sekure aanmelding en toegang te handhaaf.
  • Misbruik en wanpraktyke te voorkom.

3. Databerging & Sekuriteit

  • Jou data word gestoor op veilige, industrie-standaard wolkinfrastruktuur.
  • Alle data word versleuteld tydens oordrag (HTTPS/TLS).
  • Ons verkoop of deel nie jou data met adverteerders nie.

4. Kletsgeskiedenis

Jou kletse word in jou Koedoe-profiel gestoor.

Jy kan enige tyd jou kletse uitvee.

5. KI-Vrywaring

Koedoe gebruik kunsmatige intelligensie. KI-antwoorde kan soms verkeerd of onvolledig wees.

Moenie Koedoe gebruik vir:

  • mediese advies
  • regs- of finansiële besluite
  • noodsituasies

Gebruik Koedoe as 'n hulpmiddel, nie as 'n professionele bron nie.

6. Derdeparty Dienste

Koedoe kan derdeparty KI-verskaffers gebruik om jou teks te verwerk.

Hulle hou nie jou data langer as nodig nie.

7. Jou Regte

Jy kan:

  • jou data opvra
  • jou rekening uitvee
  • foutiewe inligting laat regstel

Kontak: hallo@koedoe.app

8. Kinders

Koedoe is nie bedoel vir kinders onder 13 jaar nie.

9. Wysigings

Wanneer ons hierdie beleid opdateer, sal die "Laas Opgedateer"-datum verander.